Office Management tools are all you need for great customer service
Aliantha Office Solutions provides assistance with database management in the form of Client Databases (CRM), Inventory and stock databases, Employee Time tracking and many more.
Aliantha Office Solutions can source online solutions to integrate with your accounting software and can provide personalised systems or provide assistance with creating and managing your business systems.
Clients
Once you are set up and running, you can send newsletters, specials or just keep in touch and let your customers know what you can offer. Track client spending, Create and track client projects. Set follow up dates on clients based on history, a hunch or client discussion.
Inventories
Stocktaking can sometimes be a logistical nightmare. Collating all of the information and getting reports on stock, total inventory costings and don’t forget the amount of time you can spend on this! With the right systems in place, you can have everything feeding into your accounting software. Log your items into your system and your staff can update the quantities using APPS specifically designed to provide more streamlined processes.
Time tracking
Do you bill your clients or projects based on hours spent? How much time does it take you to collect and collate that information? There are some very useful tools to help you manage this. Again, these systems can integrate directly with your accounting program and straight to payroll. Your employees only need a mobile device to log their time against the project and they’re done! This is especially relevant when billing clients by time.
In summary, it makes great business sense to investigate the right solutions for you, most of all the right solution will save you time and money!
Aliantha Office Solutions can source the right solutions for you. Call to discuss your needs.
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